Regulations

  1. I. General provisions
  2. II. Definitions
  3. III. Type and scope of electronic services
  4. IV. Terms of providing and concluding contracts for the provision of electronic services
  5. V. Conditions for terminating contracts for the provision of electronic services
  6. VI. Procedure of complaint proceedings
  7. VII. Intellectual property
  8. VIII. Final Provisions
  1. I. GENERAL PROVISIONS
    1. 1. The site https://route.plus/ operates on the principles set out in these Regulations.
    2. 2. The Regulations define the types and scope of services provided electronically by the Website https://route.plus/, the rules for the provision of these services, the conditions for concluding and terminating contracts for the provision of electronic services, as well as the complaint procedure.
    3. 3. Each Recipient, upon taking steps to use the Electronic Services of the Website https://route.plus/, is obliged to comply with the provisions of these Regulations.
    4. 4. In matters not covered by these Regulations, undermentioned provisions shall apply:
  1. a) the Act on Electronic Services of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended),
  2. b) the Act on Consumer Rights of May 30, 2014 (Journal of Laws of 2014, item 827),
  3. c) Civil Code of 23 April 1964 (Journal of Laws No. 16, item 93, as amended) and other relevant provisions of Polish law.
  1. II. DEFINITIONS
    1. 1. CONTACT FORM – a form available on the https://route.plus website enabling the Customer to contact the Service Provider directly.
    2. 2. RULES – these regulations of the Party.
    3. 3. SERVICE PROVIDER – iQSolution Sp. z o.o., Office address: ul. Rubież 46, Budynek C4 / 91, 61-612 Poznań, delivery address: ul. Rubież 46, Building C4 / 91, 61-612 Poznań entered into the Register of Entrepreneurs under KRS number: 0000312274, NIP: 7781456973, REGON: 300887420, having shared capital in the amount of PLN 50,000.00, e-mail address: info@iqsolution.pl, contact number: +48 (61) 62 26 915.
    4. 4. SERVICE USER – a natural person, a legal person or an organizational unit without legal personality, the law of which grants legal capacity using the Electronic Service.
    5. 5. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Customer through the Website.
  2. III. TYPE AND SCOPE OF ELECTRONIC SERVICES
    1. 1. Via the Website the Service Provider enables the use of Electronic Services, such as:
  1. a) the Contact Form,
    1. 2. The provision of Electronic Services to the Registered Users shall take place under the conditions specified in the Regulations.
  2. IV. CONDITIONS FOR THE PROVISION AND CONCLUSION OF AGREEMENTS FOR THE PROVISION OF ELECTRONIC SERVICES
    1. 1. Provision of Electronic Services specified in Chapter III, point 1 of the Regulations by the Service Provider is free of charge.
    2. 2. The period for which the contract is concluded:
  1. a) the contract for the provision of Electronic Services consisting in the possibility of sending a message via the Contact Form is concluded for a definite period of time and is terminated upon sending the message or ceasing its sending by the Client.
    1. 3. Technical requirements necessary to cooperate with the ICT system used by the Service Provider:
  1. a) a computer with Internet access,
  2. b) access to electronic mail,
  3. c) Internet browser,
  4. d) enabling cookies and Javascript in the browser.
    1. 4. The Service Recipient is obliged to use the Website in a manner consistent with the law and morality with respect for personal rights and intellectual property rights of third parties.
    2. 5. The Service Recipient is obliged to enter data consistent with the actual state.
    3. 6. The Recipient is prohibited from providing unlawful content.
  2. V. COMPLAINT PROCEDURE
    1. 1. Complaints related to the provision of Electronic Services by the Service Provider:
  1. a) Complaints related to the provision of Electronic Services via the Website may be submitted by the Customer via e-mail to the following address: info@iqsolution.pl
  2. b) In the above e-mail, please provide as much information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of irregularities and contact details. The information provided will significantly simplify and speed up the consideration of the complaint by the Service Provider.
  3. c) Consideration of the complaint by the Service Provider shall take place immediately, not later than within 14 days.
  4. d) The Service Provider’s response to the complaint is sent to the Customer’s e-mail address provided in the complaint form or in another way provided by the Client.
  1. VI. INTELLECTUAL PROPERTY
    1. 1. All content posted on the website at https://route.plus/ use the copyright protection and are the property of https://route.plus/. The Customer bears full responsibility for the damage caused to the Service Provider, resulting from the use of any content on the https website : //route.plus/, without the consent of the Service Provider.
    2. 2. Any use by anyone, without the express written consent of the Service Provider, of any of the elements making up the content and content of the site https://route.plus/ is a violation of the copyright of the Service Provider and results in civil and criminal liability.
  2. VII. FINAL PROVISIONS
    1. 1. Contracts concluded via the Site are concluded in accordance with Polish law.
    2. 2. In the event of any incompatibility of any part of the Regulations with applicable law, the relevant provisions of Polish law shall apply instead of the challenged provision of the Regulations.